Got a Question?
F.A.Qs
WE hope to answere some of the common questions but for further equiries you my cantact us on 0721999440/ 0112544330
Order Processing
- Simply log on to www.neotech-ict.com,
- Please search for your product using our search functionality
- Add the product(s) to your cart
- Review your cart and proceed to checkout.
- Write your billing and shipping details.
- Place the order. You can Pay via M-pesa or Pay on delivery.
- Send us your request via mail to info@neotech-ict.com
- Call 0721999440 and request a Quotation
All deliveries within Nairobi will be delivered within 1-2 hours provided they are made within our working hours (Monday- Friday 8:30am-6:00pm, Saturday 9:00am-5p:00pm). All orders made outside our working hours or on Sunday will be delivered the next day.
All deliveries outside Nairobi area will be done within 24hrs.
Delivery
Free deliveries on within Nairobi CBD. We charge a small fee which ranges from 200-500 KES for deliveries within the Nairobi metropolitan area.
For orders outside Nairobi, the shipping or delivery fees will depend on the courier service used.
Yes, we deliver to all major towns in Kenya.
Yes, but only for deliveries within the Nairobi Area.
Return
We are Located at;
Yamazaki Mall shop D6, Rahimtulla trust building along Moi Avenue opposite Bihi Towers.
Yes, all our products are covered by standard warranty.
Yes, all our products have return policy. If you have any difficulty, please reach out to us via email info@neotech-ict.com or call/WhatsApp 0721999440. You can also use our social media pages to reach out.